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Modern Creative Office

About Sincerity Insurance Solutions

At Sincerity Insurance Solutions we take pride in making insurance easy to understand for our customers. We believe in integrity and honesty.

About Sincerity Insurance Solutions

Melissa Probst is the owner of Sincerity Insurance Solutions. She has been a licensed insurance agent since 2012. Melissa is a single mom of one son, Elijah whom was adopted from foster care in 2009.

 

Melissa obtained her Associates Degree in Business from College of DuPage and her Bachelor's degree in Business Management from Herzing University.

 

Melissa's favorite part about working in insurance is helping people.  She decided to go independent in 2016. What that means is we can sell insurance for many insurance companies. That allows us to advocate better for the customer's needs.

 

Though sales is obviously what we do, we do not believe in hard sales tactics. We believe in listening to the customers needs and working on a plan that will solve those needs. We  would much rather have a customer for life than to push a plan on a customer. 

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Erin Hightower is our Office Director. Erin obtained her Associates degree in Psychology from St. Ambrose University and her Bachelors Degree from Illinois State University in interpersonal Communication Studies. 

Erin is a mom to two children, Zayden (7) and Zoey (7). She also has two Siamese cats and a chihuahua puppy. 

Erin is a longtime friend to our agency owner, Melissa. As most of our clients are aware, Melissa is very protective of her clients and is happy to have someone that is like family on board to give our clients the service they deserve. 

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Our Mission

We believe that your family and business are special. We know your needs are special as well. We will work with you to make sure you understand your coverage and that your policy fits your needs.  We understand that insurance can be confusing.  We try to break it down to make it easier to understand. We are here to help!

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